AT&T wants to stop residential white page delivery in Missouri

AT&T through its Southwestern Bell Telephone Company (company name it still operates under in the state of Missouri) has filed for permission with Missouri regulators to stop delivering the residential white pages book to homes in the Kansas City and St. Louis areas…

AT&T noted as it has in other markets where they and other publishers have filed similar requests (here and here) customers are not using the printed white pages as much to find telephone numbers. Instead, other methods including using the Internet are preferred. If approved, the phone company will mail a copy to customers that request one. The Yellow Pages will continue to be published and will include business white pages as of now.

The changes are not final yet — the Missouri Public Service Commission still has to approve the request.